Software Bisque Paramount MX Series 6 Equatorial Mount with Motor-based encoders

Software Bisque Paramount MX Series 6 Equatorial Mount with Motor-based encoders

By far, the coolest feature of our new Series 6 mounts is that they’re Paramounts.

While its new features and refinements are important, they pale in comparison to the highly desirable results that Paramounts are already known to deliver — even without absolute encoders: all-sky pointing accuracy at or below 30 arcseconds RMS and unguided exposures as long as 20 minutes.¹

That extraordinary performance would be impossible without Paramount’s integrated software. TPoint™ and ProTrack™ dynamically update the mount’s position across both axes to correct system-wide errors caused by tube flexure, atmospheric refraction, polar misalignment, miscentered encoders and/or worm gears, and more.

While the optional on-axis absolute encoders eliminate periodic error, TPoint™ telescope modeling with ProTrack™ is required to correct all the errors mentioned above.

Paramounts routinely deliver unsurpassed pointing and tracking accuracy — with or without on-axis absolute encoders.

Paramounts are also known for their reliability and straightforward operation. They just go, night after night, as it should be!

Order yours today and enjoy owning a Paramount Series 6, the world’s finest robotic German equatorial mount.

Specifications:

• 125 lb. (56 kg) instrument capacity; 250 lb. (113 kg) maximum payload capacity (instruments + counterweights)
• All sky pointing accuracies at or below 30 arcseconds RMS (see Software Specifications below for details)
• Unibody mount design weighs 54 lb. (24 kg) without counterweights or counterweight shaft
• Maximum seven (7) arcseconds peak-to-peak periodic error before correction
• After a one-time training, periodic error is 1 arcsecond, peak-to-peak or less
• Optional 26-bit Renishaw encoders eliminate periodic error and the need for homing; operates in temps as low as –40° C
• If you skip encoders now and later decide you want them, they can be retrofitted on Series 6 Paramounts
• There’s been confusion about what encoders contribute to the Paramount’s performance; see FAQ below regarding whether encoders are right for you
• The TCS, motor cables, power cables and electronic cabling are housed inside the mount to prevent snags
• Ample room to run your custom through the mount cables
• Advanced MKS 6000 telescope control system lets you connect via USB-C, Ethernet, and Wi-Fi  (MKS 6000 Upgrade Kits will be available for earlier models)
• Three high-power XT60 ports on the Instrument Panel
• The drop-in dovetail on the Versa-Plate™ (included) accepts most telescopes and makes mounting them a breeze
• 48V DC power supply and PC-to-mount USB and Ethernet cables included
• Two 20 lb. (9 kg) counterweights included which can balance 40-50 lb. (18-22 kg). You may need more for heavier payloads.
• Belt-driven gears with spring loaded worm gears produce virtually zero backlash
• Durable and fade-resistant red powder coating and black anodized finish; components are aluminum
• Clutch-free design helps maintain its TPoint™ assisted pointing accuracy
• AutoHome™ homing capability ensures the mount always knows its orientation (after performing an initializing process called “homing” which usually takes a minute or less)
• Calibrated azimuth and elevation polar alignment adjustments speed polar alignment.

Included Items

The table below is the Paramount MX packing list.:

Additional information

Weight：54 lbs

Dimensions：20 × 19 × 10 in

Encoders: Motor-based encoders

Paramount MX Documentation

• Paramount Series 6 Getting Started Guide
• Paramount Series 6 User Guide (GEM Models)

Technical Documents

• Paramount Software Suite Quick Start Guide
• Paramount User Guide (GEM Models)
• Paramount ME II/MX/MYT Worm Block Replacement Instructions
• Paramount GEM MKS 5000 Replacement Instructions
• Paramount GEM Homing Sensor Cable Troubleshooting and Installation Instructions
• Paramount Hand Paddle Electronics Replacement Instructions
• Paramount ME II/MX/MYT Worm Block Replacement Instructions
• Paramount MYT/MX PoleMaster Adaptor Installation and Use
• Paramount Portable Power using the EGO Battery

1.1 How can I check the shipping cost for my order?
You can add the items you want to your shopping cart, enter your country/state/city/postal code, and then view the shipping options and costs on the cart page. Before checkout, you can choose your preferred shipping speed/method/carrier.

You can also contact us and send us the item model, quantity, and shipping requirements. We will calculate the accurate shipping cost for you and inform you accordingly.

1.2 How are free shipping items delivered?
Items marked as "Free Shipping" on the product page mean you do not need to pay any shipping fees. This usually applies to buyers from any country (except for certain special countries or regions).

For free shipping items, buyers cannot choose the shipping method. We will select the shipping method based on the destination country.
Typically, we use standard surface shipping methods such as 4PX, EMS, or local postal services.
We may also use UPS, FedEx, DHL, Aramex, etc., depending on the specific order and country. The final choice is at our discretion. Regardless of the shipping method used, we will notify you upon dispatch and provide a tracking number and tracking website.

• Standard tracking website: https://www.17track.net/en
• UPS: https://www.ups.com/
• FedEx: https://www.fedex.com/
• DHL: https://www.dhl.com/

Please note: If you return an item (excluding quality issues or incorrect items), you will be charged for all shipping costs incurred, including delivery, return, and customs fees.

1.3 What if I want to specify a shipping method for a free shipping item?
If you want to specify a particular shipping method (e.g., UPS or DHL) for a free shipping item, please contact us before placing your order. You will need to pay additional shipping fees, and we will ship via your preferred method.

1.4 What if I buy multiple items, some with free shipping and some that require shipping fees?
You can place your order as usual. You only need to pay shipping fees for the non-free shipping items.
If you want to specify a shipping method or have other special requests, please contact us.

1.5 How long does it take to ship my order?
After receiving your order, we need some time to process it.
Orders received before 5:00 PM China time will be shipped within 3 days.
Orders received after 5:00 PM China time will be shipped within 4 days.
Orders placed during Chinese public holidays may be delayed by 1–2 days (due to courier holidays).

1.6 When will I receive my package?
Delivery time varies depending on the shipping method used:

• 4PX, Postal Services, EMS, etc.: about 15–25 days
• UPS: about 7–15 days
• FedEx: about 7–10 days
• DHL: about 5–9 days

These are estimated times. Actual delivery is subject to the carrier's schedule.

If your package tracking has not been updated for a long time, please contact us.
If you haven't received your package after a long period, please contact us.
If there are any other irregularities, please contact us.

Please note:
After we ship your package, it may take 2–3 days for tracking information to become available.
Based on our experience, packages shipped to South America and Central Asia typically take longer.
Shipping around public holidays may result in delays due to carrier workload.

If delays occur, we kindly ask for your patience and understanding. We share the same desire as our customers—we hope every package is delivered quickly and safely.

If you want a faster and more secure delivery, we strongly recommend choosing UPS, FedEx, or DHL.

1.7 What does it mean when tracking shows "Label Created" but the order hasn't shipped yet?
When we provide a tracking number, your package has already left our warehouse.
However, the tracking status may show "Label Created" or "Awaiting Package" because the package is still en route to the courier's sorting facility.
Due to China's vast geography, transit between cities can span over 1,000 km, so it takes time.
It may also be undergoing export customs clearance. Your package should be delivered soon.

If your tracking status doesn’t update for a long time, please contact us.

1.8 What if my package needs special delivery instructions or other requests?
If your shipment requires an invoice to be attached, special packaging, delayed dispatch, or other requests, please contact us.
We will do our best to accommodate your needs and provide the best service possible.

1.9 About receiving the package
Whether you sign for the package personally or through a representative, it is considered as acceptance of the package, the quantity, and the included items.
To protect your rights, we strongly recommend recording a video while opening the package and verifying it against the order and packing list.

1.10 I don’t live in China. Can I have my order shipped to a Chinese address?
Yes, you can. Just place your order and provide a Chinese recipient address.
For orders shipped within China, we do not charge any shipping fees. If your item shows a shipping fee, please contact us to have the fee waived.

You are responsible for all applicable taxes and fees that may be imposed by your country or region, including but not limited to import duties, value-added tax (VAT), customs handling fees, and other similar charges.

These import duties, VAT, and customs fees are not included in our product prices or shipping charges.
We have no control over, and cannot predict, these charges or how they will be collected—whether they will be charged at the time of delivery or through other means.

Customs policies vary greatly by country. Some countries (such as Brazil, India, etc.) strictly enforce high duties and additional taxes.

It is your responsibility to check with your local customs office before purchase to determine what additional costs may apply.

Customs fees are usually charged by your local courier or postal service, often at the time of delivery or pick-up. The shipping carrier (especially UPS) may also charge brokerage or clearance fees for handling customs on your behalf. These are not unpaid shipping charges and must be fully covered by you.

If the package is returned, held, or destroyed due to the buyer’s refusal or failure to pay customs duties, any resulting costs will be borne entirely by the buyer. These costs will be deducted from your refund.

1.1 What is your return policy?
I ordered the wrong item/size, or I changed my mind—can I return it?
I received the item but decided I don’t like it—can I return it?
I received the item but found it’s not suitable for me, or I found a better option—can I return it?

In the above cases, we accept returns within 30 days of receiving the item, provided that the product is in brand new and unused condition.

• Buyers must apply for a return and send the product back to us within 30 days of receipt.
• You are responsible for all return shipping costs.
• We will deduct the original shipping cost incurred to deliver the item to you.
• We will deduct 4% for credit card or PayPal transaction fees.
• If you choose to receive a store credit instead of a refund, we will waive this 4% fee.
• If the returned item shows signs of use, a handling fee may be charged.

If the returned item is damaged, missing parts, or shows excessive wear, we reserve the right to reject the return and no refund will be issued.

1.2 Where should I send the return?
Please contact us for the correct return shipping address. (The return address may not be located in Mainland China.)
Please ensure the item is properly packaged and that the original product packaging is not damaged.

Important: Do NOT return the product to the sender’s address shown on the parcel. You must contact us first to obtain the correct return address. Unauthorized returns may be lost or undeliverable—any such loss will be fully borne by the buyer.

1.3 Can I return or exchange the item after 30 days?
For any reason, we do not accept returns or exchanges after 30 days.
30 days is considered a very reasonable and standard return period for online purchases.

1.4 What if I received a wrong or defective item?
Please contact us within 3 days of receiving the item and provide photo evidence or a clear description of the issue. We will promptly send a replacement item.

If you return the item to us:

• Please use the least expensive shipping method.
• We will reimburse part of the shipping fee from your original order as compensation.

If you’re unable to return the item or don’t know how to ship it, please contact us—we may provide a free return shipping label.

1.5 How will I receive my refund? How long does it take?
We will process the refund within 7 days of receiving your returned item.
Refunds are usually issued via the original payment method.
Processing the refund involves internal verification and approval by management, so we appreciate your understanding and patience.